Privacy Policy
Last updated: July 2026
This Privacy Policy describes how BrokerMate ("we," "us") collects, uses, and protects information when you visit brokermateai.com or use our services.
Information we collect
- Information you provide: name, company, email address, and load volume information submitted through our demo and early access forms, and any correspondence you send us.
- Usage information: standard web analytics such as pages visited, referring site, browser type, and approximate location derived from IP address.
- Service data: if you use the BrokerMate platform, documents and shipment data you connect or upload in order to operate your workspace.
How we use information
- To respond to demo and early access requests and communicate with you about the product.
- To provide, maintain, and improve the BrokerMate service.
- To understand how visitors use our website so we can improve it.
What we don't do
We do not sell your personal information. Documents and shipment data processed through the platform are used only to operate your workspace — they are not sold and are not used to provide services to other customers.
Data security and retention
Data is encrypted in transit and at rest. We retain information for as long as needed to provide the service and meet legal obligations. You may request access to or deletion of your information at any time by emailing info@brokermateai.com.
Cookies and analytics
Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
Third-party services
We use trusted third-party providers (such as hosting, form processing, and email) to operate our website and service. These providers process data on our behalf under appropriate agreements.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
Contact
Questions about this policy: info@brokermateai.com.